Studio add-on · Loop

Practice that learns from real calls.

Loop extends Studio: share the transcripts you choose, and every rep's practice queue tunes itself to their real calls. Not a second product — Studio with a feedback wire.

From data to practice

Custom simulations, built from your reps' real calls.

Something personal to every rep. One click, and each rep gets a queue of assignments — drawn from the exact moments they struggled with — that runs until the next report lands.

How Loop works
Send transcripts

Rep ID and text — that's all.

Every transcript passes through Google Cloud DLP before anything touches storage: names, numbers, emails, and identifiers are removed in the pipeline. No PII is ever stored.

Score

Measured against your rubric.

Every conversation is measured against your rubric — the same skills and goals your simulations use.

Assign

Target the weak spots.

Each rep gets simulations that target their actual weak spots. Nobody practices what they've already mastered.

Report

Per rep and enterprise-wide.

Weekly and monthly views per rep, plus enterprise trend reports: which objections are rising, which skills are slipping, which teams are pulling ahead — without reading a single transcript.

Data note

Loop is opt-in by design. Transcripts are cleaned by Google Cloud Data Loss Prevention before storage — no PII is kept, and Studio never needs any of it. You choose what to share, and you can stop any time.